luxehiltonshop.com
FAQs

How Can I Make a Purchase?

To make a purchase, follow these simple steps:

  1. Choose your preferred style on the product page.
  2. Click the “Add To Cart” button.
  3. Proceed through the straightforward checkout process.
  4. We’ll handle the rest and notify you once your order is on its way!

What’s the Shipping Timeframe?

Typically, orders are shipped within 3 to 5 business days, with an additional 3 to 5 business days expected for delivery.

My Tracking Number Isn’t Updating

It’s normal for tracking numbers to take 1-2 days to appear in the shipping carrier’s system. If your tracking number still isn’t updating after a few days, please contact the shipping carrier for assistance.

Need Help with a Delayed Order?

Our standard processing time is 3 to 5 business days for shipping. If your order hasn’t arrived after 12 business days, please reach out to our team. We’re here to assist you.

What Payment Methods Do You Accept?

We accept Visa, Mastercard, American Express, Discover cards, and Paypal.

When Will My Card Be Charged?

Your card will be charged immediately after your order has been successfully placed.

How Secure Is My Personal Information?

Rest assured, we adhere to the highest industry standards to protect your personal information during the checkout and purchase process. Your credit card details are encrypted using secure socket layer (SSL) technology, a widely recognized method for online payment processing. Importantly, your credit card information is only used to complete your requested transaction and is not stored for future use.

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